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Why Representation Matters in the Workplace
This week I stepped down from my role as Research & Design Director at Year Up. My time with the team went much faster than I imagined. But if there’s anything I’ve learned over the years its that when the universe knocks on your door with an amazing opportunity, you should open it. Even if…
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Hitting the ground running as a research team of one
When I’ve joined previous companies, research was done in fits and starts by designers and sometimes product managers. I was often brought in to help the team and wider organization take a more strategic approach to the research they were conducting. If you’re a researcher whose tasked with building the research function from the ground…
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Why do corporate learning programs fail?
Earlier this month, I had the opportunity to step outside my typical role of user researcher and act as a participant during a user interview. During the session, I was fortunate enough to speak with Taylor Blake, CPO of LearnIn. If you’re not aware of LearnIn, you should be! It was recently founded by popular…
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Doing Remote Work Better
It’s officially 2020 and remote work is on the rise now more than ever. Often times when people envision remote work, they often think of an ideal oasis where the employee is traveling the world, working from some amazing locations while also being super productive. While some remote employees are fortunate enough to travel and…
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Learning Leaps Part 5: Incorporating learning strategy while building products
Welcome to another edition of Learning Leaps, where I’ll be sharing lessons learned from my first 16 months as a product manager at Pluralsight. Since transitioning into Product Management, one of the biggest lessons I’ve had to learn was about the difference between learning strategy and product strategy. Thats why for this final edition of…
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Learning Leaps Part 4: Using empathy to uncover the needs of your learners
Welcome to another edition of Learning Leaps, where I’ll be sharing lessons learned from my first 16 months as a product manager at Pluralsight. While transitioning into a Product Manager role, one of the biggest responsibilities of my role became leading my team through a human-centered design process in order to deliver meaningful learning experiences…
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Learning Leaps Part 3: Using data to make informed training decisions
Welcome to another edition of Learning Leaps, where I’ll be sharing lessons learned from my first 16 months as a product manager at Pluralsight. Since transitioning into Product Management, one of the biggest lessons I’ve had to learn was about how to use data to make decisions related to learning products. Thats why for this…
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Learning Leaps Part 2: What collaboration looks like when creating learning products
Welcome to another edition of Learning Leaps, where I’ll be sharing lessons learned from my first 16 months as a product manager at Pluralsight. While transitioning into a Product Manager role, one of the biggest lessons I’ve had to learn was about facilitating effective collaboration while creating learning experiences. That’s why for this weeks Learning…
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Learning Leaps Part 1: Tips for creating a culture of learning in the workplace
16 months ago, I made the decision to make a huge leap in my learning career and move into Product Management. With the transition, I’ve discovered that one of my favorite parts of the role is speaking directly with technology and learning leaders, in addition to learners themselves. I’ve conducted hundreds of research interviews over…
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Introducing Learning Leaps: Lessons learned while creating learning products
A little over a year ago, I decided to take a huge leap in my career. After spending nearly 7 years in the learning industry, I decided to make the transition into a formal Product Management role. The decision to move into Product Management was strategic on my part. I had spent the past 8…